Important Information

About International Driving Permits

• Electronic driving licenses are not accepted for rentals.
• International Driving Permits are only valid when issued by authorized agencies and must be the original document.
• International Driving Permits issued by unauthorized agencies are not valid for rentals.
• Even if you obtain an International Driving Permit from the relevant authorities in your issuing country, if it is invalid under Japanese law, we cannot provide a vehicle.
• When picking up the vehicle, you need to present a credit card in the name of the booking person or driver*. Due to possible fines or other charges, we will require you to store credit card information with our partner financial institutions, including but not limited to card number, name, expiration date, security code, booking phone number, and booking email. If you cannot provide or refuse to store this information, we will not be able to provide you with a vehicle.

*We only accept credit cards from VISA, MasterCard, AMEX, JCB, Diners Club, and DISCOVER. We do not accept UnionPay, debit cards, prepaid cards, or cards issued by Wise and Revolut.

Using International Driving Permits from Geneva Convention Member Countries and Passports

1. International Driving Permit

   • The International Driving Permit is issued jointly by the Geneva Convention on Road Traffic and the Vienna Convention on Road Traffic, but only those issued under the Geneva Convention can be used to drive in Japan.
   • The permit cover will display the following text: "Convention on International Road Traffic of 19 September 1949." Please ensure the permit is not expired.

*Even if the permit is issued by a Geneva Convention member country, if it does not display the above text, the permit is invalid.

*If the text is not in English, please check this date: 1949.9.19.

*Permits displaying the date 8 November 1968 are issued under the Vienna Convention and are invalid in Japan.

International Driving Permit Form Document (Reference: National Police Agency HP)

For Holders of Foreign Driving Licenses (Reference: National Police Agency HP)

Please check the stamps in the respective columns for vehicles you can drive in categories B, C, and D.

• B: Standard vehicles (vehicles with up to 9 seats)
• C: Large trucks (over 3.5 tons)
• D: Large buses (vehicles with 10 seats or more)

*If you wish to drive a vehicle carrying 10 or more passengers, you must have a stamp in category D on your International Driving Permit.

2. Passport

   • Ensure you have been in Japan for less than one year.

*You need to present both your passport and International Driving Permit. The passport must have a stamp indicating the date of entry into Japan. If you entered via the airport "automated gate," inform the staff that your passport needs a stamp and have them stamp it. Without this stamp, you cannot rent a car.

*If you hold an International Driving Permit (IDP) and a driver's license from a third country, to ensure the legality and safety of the rental, you need to provide additional documents such as a residence permit or entry/exit permit from when the license was issued in that third country. These additional documents will help us verify the authenticity of the license and confirm your legal residence status at the time of license issuance. If you cannot provide these documents, we cannot process the car rental to protect our rights and safety.

*Restrictions for residents registered in the Basic Resident Register: If you are registered in the Basic Resident Register (Japanese or foreign residents staying in Japan for a long term) and return to Japan within three months after leaving, even if you meet the above conditions, you may not be able to drive in Japan.

Traffic Bureau (Reference: National Police Agency HP)

Renting with a Foreign Driving License from Countries with Bilateral Agreements with Japan, Certified Japanese Translations of Foreign Driving Licenses, and Passports

If you hold a driving license issued by Switzerland, Germany, France, Taiwan, Belgium, or Monaco, you can drive in Japan by presenting the driving license and its certified Japanese translation. From the date of entry, you can drive in Japan for one year or until the driving license's expiry date, whichever is shorter. Please bring the following two items and the driver's passport to the rental location.

1. Foreign Driving License

   • Holders from the following countries can use it: Monaco, Switzerland, Germany, France, Belgium, Taiwan

*You can drive in Japan for up to one year after entry or until the license expires, whichever comes first.

2. Certified Japanese Translation of Foreign Driving License

   • The Japanese translation of the driving license must be issued by the respective country's consulate, embassy, or a branch of the Japan Automobile Federation (JAF). For Taiwan driving licenses, the translation must be issued by JAF or the Japan-Taiwan Exchange Association.

3. Passport

   • Ensure you have been in Japan for less than one year.

*You must present both your passport and International Driving Permit. The passport needs a stamp indicating the date of entry into Japan. If you entered via the airport's "automated gate," inform the staff that your passport needs a stamp and have them stamp it. Without this stamp, you cannot rent a car.

*Restrictions for residents registered in the Basic Resident Register: If you are registered in the Basic Resident Register (Japanese or foreign residents staying in Japan for a long term) and return to Japan within three months after leaving, even if you meet the above conditions, you may not be able to drive in Japan.

Using a USFJ Individual Vehicle Operation Permit and Base ID Card

If you hold a civilian vehicle operation permit issued by the United States Forces Japan (USFJ) and your base ID card, please bring them to the rental location.

1. USFJ Individual Vehicle Operation Permit

   • Ensure the allowed vehicle category includes "AUTO/JEEP."

*Items stamped "BASE ONLY" or "ON BASE" are valid only on base and cannot be rented. Permits stamped "STUDENT DRIVER PERMIT" are temporary licenses and cannot be rented.

2. Base ID Card

International Driving Permits Not Recognized for Driving in Japan

1. International Driving Permits issued by countries not party to the Geneva Convention
2. International Driving Permits issued by Geneva Convention member countries based on the Vienna Convention (1968) format. Permits based on the Paris Treaty (1926), Washington Treaty (1943), or Vienna Treaty (1968) are not recognized in Japan.
3. International Driving Permits issued by Geneva Convention member countries that have a significantly different format.
4. International Driving Permits issued by unauthorized agencies (including IAA, IDL, and others issued over the internet).

About Business Hours and Late Fees

Fukuoka Airport Station Business Hours: 8:00 AM - 8:00 PM (Last Check-in at 7:30 PM)

1. Late Pick-up Penalty

   • If you arrive late to pick up your rental car without prior notice and approval during business hours, you may be charged a handling fee of 2,000 yen per hour due to the impact on our staff scheduling (the first 30 minutes are free, and after that, a fee of 2,000 yen per hour will apply, with any fraction of an hour rounded up to the nearest hour).

2. Peak Time Wait Duration

   • Due to high customer traffic during peak hours, you may experience a wait time of up to 60 minutes when picking up or returning your rental car (starting from the time you notify our staff after retrieving your luggage).

3. Overtime Compensation

   • If the wait time exceeds 60 minutes, we will compensate you with 1,000 yen per hour or waive equivalent additional equipment fees.

4. Late Return Penalty

   • If you return the car late without prior notice and approval during business hours, you will be charged a handling fee of 2,000 yen per hour (the first 20 minutes are free, and after that, a fee of 2,000 yen per hour will apply, with any fraction of an hour rounded up to the nearest hour) due to the impact on our staff scheduling and vehicle inventory.

5. Early Return on a Different Day

   • If you need to return the car earlier on a different day, please contact our staff in advance.

6. Overtime Return Penalty

   • If you arrive at the return location after business hours, you must return the car by 9:00 AM the next day and pay a late fee of 5,000 yen.

7. Out-of-Hours and In-Hours Airport Delivery Service

   • If you require car pick-up or return at the airport due to personal reasons, you must contact our staff for confirmation. With approval, you can arrange pick-up or return at the airport for a fee of 3,000 yen per trip. If you proceed with airport pick-up or return without prior approval, a penalty of 10,000 yen will be charged.

8. Airport Transfer Service After Car Return

   • After returning your rental car, we can provide transportation to the airport. However, due to potential traffic and customer flow, we may not be able to meet your time requirements. Please arrange your schedule accordingly, as we are not responsible for any missed flights.